• Terms & Conditions

    Terms and Conditions

    Last Updated: 20/08/2025

    Welcome to Roses Flowers. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using the site:

    1. Permitted Use

      • Users must use the website for lawful purposes only.

      • It is strictly prohibited to use the website for any illegal or harmful activities.

    2. Prices and Payment

      • All prices are displayed in Kuwaiti Dinar (KWD) and may include or exclude taxes as indicated on the product page.

      • Payment must be made through the approved payment methods provided on the website.

    3. Delivery

      • Orders are delivered within Kuwait according to the timeframe specified during checkout.

      • Delivery times may vary on public holidays or due to unforeseen circumstances.

    4. Intellectual Property

      • All website content (texts, images, designs) is the property of Roses Flowers and may not be reused without prior written permission.

    Privacy Policy

    At Roses Flowers, we highly value the protection of your privacy. When you use our website, we may collect certain personal data such as:

    • Name, phone number, delivery address.

    • Payment details (not stored on our servers but processed securely through the payment provider).

    Use of Data

    • To process and deliver your orders.

    • To communicate with you regarding your order.

    • To improve our services and user experience.

    Data Confidentiality

    • Your data will never be sold or shared with third parties, except when required by law or for essential service purposes (e.g., delivery companies).

    Return and Exchange Policy

    Due to the nature of our products (flowers and related items), Roses Flowers does not accept any returns or exchanges once the purchase has been completed.
    Please ensure all order details are correct before completing payment.

    Allergy Disclaimer

    Some of our products may contain or cause exposure to:

    • Pollen.

    • Plants that may trigger allergies in certain individuals.

    Please confirm that you or the recipient do not have any known allergies before placing an order.

    Contact Us

    For any inquiries or questions, you can reach us at:
    📞 +96522440008